Payments Solution Matrix

Payment Processing Capabilities

The payment optimization space evolves rapidly. Explore our matrix of services, capabilities and typical applications below. They are provided as a thought starter, to provide a general landscape of the work we do. Contact us to explore applications specific to your needs.

Analysis

Payment Processing Analyses

23 capabilities

Smart Routing

Transaction Flow

We approach transaction flow from several different angles. Within our payment processing analytics discipline, we provide pure analysis of your payment flows with optimization in mind.

We identify opportunities for increased margin, based on a…

More

Intelligent Payment Routing

You’re in the high volume payments business. So, regardless of where you stand in the payments chain, it really is all about intelligent payment routing. Is it not?

And so, to us, “intelligent” means starting with the premise that every single…

More

Multi-Acquirer Network

We serve clients with significant payment volumes, so a multi-acquirer processing network is the norm.

A multi-acquirer network is an essential part of payments optimization at scale. If your only reason for having multiple acquirers is as a second…

More

Cross-Border Payments

High volume payment flow inherently comes with broad geographic footprint. That means cross-border payments.

We have a depth of experience in optimizing transaction routing.

Our optimization approach takes into account your payment and acquiring…

More

Interchange Optimization

As a high-volume provider on the payment wire, you know that small fractions of a penny in fees, tacked on to each transaction add up over time.

Interchange optimization is an area of opportunity and commonly overlooked. Most clients accept it as…

More

Front-Line Risk

Fraud Detection

We have a unique approach to fraud detection. In concept, we systematically work backwards from each case ultimately identified to be fraud.

Our proprietary, unique flavor of analysis involves establishing patterns of behavior from the moment of…

More

Device Fingerprinting

The payment processing space enjoys on a small collection of third-party providers that do a great job at frontline device fingerprinting.

In practice, though most clients we engage with, only use the information available from these fingerprints in…

More

Geolocation Risk

Our semi-custom geolocation risk components bolt-on to your existing payments systems.

At a high level, we go beyond just basic geo-based risk. Our components monitor more precise user location and combine that with data from third-party providers…

More

Risk Rules Engine

If you’re reading this, you’re processing significant payment volume. Regardless of where you sit in the payments chain, its inevitable that you have some degree of risk rules worked into your payment processing, as it stands today.

Our solutions…

More

Fraud Protection

We approach fraud protection from multiple angles. On the bolt-on payment optimization components, we offer a collection of solutions that monitor and identify indicators of potential fraud and augment your payment flow to reduce them on a rolling…

More

3-D Secure Authentication

Perhaps the most critical point in your overall payment flow and your risk management strategy is the smart application of EMV 3DSecure.

Our approach to building our smart 3DS is built on years of experience, experimenting and tuning fine-grained…

More

Customer Lifetime Value

Recurring Billing

A full toolkit of proven approaches and bolt-on components to materially improve the performance of your recurring billing.

Whether you’re a payment gateway, PSP, payment processor, or a large sophisticated merchant, there’s always room for…

More

Smart Decline Retry

We offer a full basket of smart decline retry components that augment or improve your recurring billing process.

These components are quite sophisticated and have the added benefit of internally handling their optimization decisioning.

The benefits…

More

Remediation

Chargeback Protection

With the never-ending risk policy changes imposed by card associations, chargeback protection and management is top-of-mind.

We solutions for chargeback management involve a holistic process. This means careful analysis of your entire customer life…

More

Dispute Management

You process significant payment flow. Dispute management matters. Of course, you have a process of some sort in place today. We work with you to take dispute management to the next level.

There is great opportunity in intelligently handling dispute…

More

Refund Processing

Intelligent refund management is an essential part of overall payments optimization.

For GrayWire, our bolt-on optimizers typically work in conjunction with other components. In most cases, optimized refund processing starts at the moment of the…

More

AI-Enabled Opportunities

Autopilot Mode

Most businesses have certain processes, reports, and information-related processes that happen on a given cadence. Think weekly reports, log reviews, you name it.

An autopilot AI component is built out to execute a predefined set of tasks or…

More

Intelligent Automation

Business process automation has been around for decades. You could say, a lot of it was intelligent and sophisticated.

Behind the curtain, though, intelligent automation systems of years past, relied on multi-layered complex rules-based systems…

More

AI Workflows

Traditional workflow systems are well-established across businesses of any meaningful size. They’re inherently rule-based and typically require humans to take actions at certain workflow transitions.

An AI-enhanced workflow is essentially a…

More

Decision Intelligence

Anywhere decisions are made, AI can be of help. The potential business applications cover a broad range.

Decision intelligence, enabled by AI finds itself in a number of common applications. There are certain certain scenarios where AI inherently…

More

Predictive Analytics

Analytics as a discipline has been with us for decades. Predictive analytics, evolved from it over the the past twenty years. Established systems, methods, and processes are in place.

AI-enhanced predictive analytics build on this foundation. It…

More

Adaptive Learning

Your business is business is a living, breathing beast, not unlike a human. It is continuously engaged in an iterative, learning and experimentation process.

Everything your business gets right, everything that’s wrong, everything that gets learned…

More

Merchant Onboarding

If you contend with the onerous hassle of onboarding merchants at scale, we can help.

If your process is homegrown, our merchant onboarding bolt-on components may be of interest.

To be clear, there are many well-established end-to-end merchant…

More

Technology

AI-Enabling Concepts & Technology

15 capabilities

Neural Networks

In certain line-of-business applications, carefully tailored neural networks are the best choice. Usually this where there is a fixed process or workflow, significant volume and cost, and consistency of output. At their core, they classify and find…

More

Machine Intelligence

When machines need to work together, contextual reasoning is required, and data needs to come from multiple systems, general machine intelligence solutions fit the bill.

Machine intelligence, broadly covers artificial intelligence and machine…

More

Generative AI

In the business context, generative AI is distinguished in that it typically produces natural language responses and is provided to the user with a a chat or turn-based interaction.

Unlike mass-market offerings like ChatGPT in the business context…

More

Autonomous Agents

Fully autonomous AI agents are generally processes that utilize AI and perform complete end-to-end business processes.

These often involve multiple internal or external systems. They do so without needing a human in the loop, other than to handle…

More

Intelligent Automation

Business process automation has been around for decades. You could say, a lot of it was intelligent and sophisticated.

Behind the curtain, though, intelligent automation systems of years past, relied on multi-layered complex rules-based systems…

More

AI Workflows

Traditional workflow systems are well-established across businesses of any meaningful size. They’re inherently rule-based and typically require humans to take actions at certain workflow transitions.

An AI-enhanced workflow is essentially a…

More

Decision Intelligence

Anywhere decisions are made, AI can be of help. The potential business applications cover a broad range.

Decision intelligence, enabled by AI finds itself in a number of common applications. There are certain certain scenarios where AI inherently…

More

Predictive Analytics

Analytics as a discipline has been with us for decades. Predictive analytics, evolved from it over the the past twenty years. Established systems, methods, and processes are in place.

AI-enhanced predictive analytics build on this foundation. It…

More

Cognitive Computing

Modern frontier models have followed on earlier research and experimentation in creating artificial intelligence models that mimic human brain processes.

In real-world everyday business applications, the general concept involves an AI system that…

More

Adaptive Learning

Your business is business is a living, breathing beast, not unlike a human. It is continuously engaged in an iterative, learning and experimentation process.

Everything your business gets right, everything that’s wrong, everything that gets learned…

More

Knowledge Retrieval

As your business grows in terms of scale and over time, its collective knowledge grows, gained through experience, interaction, and documents, wikis, contracts, emails, all of it, and grows in value.

And yet, because of where it’s stored, as the…

More

Semantic Search

Wherever your business provides for your staff or customers to search for anything, be it product information, knowledge wikis, databases, AI-enabled semantic search dramatically improves the usability and value of those resources.

Semantic search…

More

Computer Vision

The clunky OCR of days past is no more. Today’s AI systems are exceptionally good at reading and interpreting documents or any types of images without requiring the preconfigured templates and rules, generally referred to as AI computer vision.

This…

More

Speech & Voice AI

Current AI-enabled speech and voice components deliver performance that’s on par with a human agent.

This starts with AI’s ability to understand what a human is saying. And, its ability to respond in a manner that sounds like a natural human, being…

More

Content Generation

Often in business processes, we encounter repetitive sequences of process steps where information in the current step, naturally flows into the next step, wherein a document of some sort needs to be produced.

Bolt-on AI content generation leverages…

More

Benefits

Feature Benefits

10 capabilities

Intelligent Payment Routing

You’re in the high volume payments business. So, regardless of where you stand in the payments chain, it really is all about intelligent payment routing. Is it not?

And so, to us, “intelligent” means starting with the premise that every single…

More

Real-Time Risk Scoring

We operate with the fundamental premise that proper risk management is a real-time game.

And so. it stands to reason, that real-time risk scoring is a core pillar of payments optimization.

This means risk profiles developed and continuously evolved…

More

Risk Rules Engine

If you’re reading this, you’re processing significant payment volume. Regardless of where you sit in the payments chain, its inevitable that you have some degree of risk rules worked into your payment processing, as it stands today.

Our solutions…

More

KYC Verification

What was typically a human-intensive process is made more efficient by the increasing power of AI open search and other capabilities.

We offer bolt-on AI-enabled components as an alternative to end-to-end AI-enabled KYC solutions on the market…

More

Chargeback Protection

With the never-ending risk policy changes imposed by card associations, chargeback protection and management is top-of-mind.

We solutions for chargeback management involve a holistic process. This means careful analysis of your entire customer life…

More

Payment Analytics

We operate a full-service professional payments analytics practice, the foundation of which are highly talented, highly experienced specialists with years of time put in analyzing high-volume payment flows.

At GrayWire, we know, fundamentally, that…

More

Risk Operations Dashboard

Your payment wire never stops. It’s a live living breathing beast. You must to keep an eye on it. Always!

In today’s world of real-time systems and risk management, AI stepping into the payments chain, bots and more, there is a real and present need…

More

Real-Time Decisioning

We operate a complete practice area wrapped around real-time decisioning components.

In the high-volume payment space real time really is the only way. Real time is what gives you the edge.

Designing and making these systems effective for you and…

More

Smart Decline Retry

We offer a full basket of smart decline retry components that augment or improve your recurring billing process.

These components are quite sophisticated and have the added benefit of internally handling their optimization decisioning.

The benefits…

More

Higher Approval Rates

Sure. Everyone wants a higher approval rate. It’s simple enough. Our approach involves the analysis of your entire payment network, to predict the optimal path a transaction should take to result in the highest approval rate.

Typically, at…

More

Optimization

AI-Enhanced Optimization Opportunities

19 capabilities

Intelligent Payment Routing

You’re in the high volume payments business. So, regardless of where you stand in the payments chain, it really is all about intelligent payment routing. Is it not?

And so, to us, “intelligent” means starting with the premise that every single…

More

Multi-Acquirer Network

We serve clients with significant payment volumes, so a multi-acquirer processing network is the norm.

A multi-acquirer network is an essential part of payments optimization at scale. If your only reason for having multiple acquirers is as a second…

More

Fraud Protection

We approach fraud protection from multiple angles. On the bolt-on payment optimization components, we offer a collection of solutions that monitor and identify indicators of potential fraud and augment your payment flow to reduce them on a rolling…

More

Risk Rules Engine

If you’re reading this, you’re processing significant payment volume. Regardless of where you sit in the payments chain, its inevitable that you have some degree of risk rules worked into your payment processing, as it stands today.

Our solutions…

More

AI Risk Models

It seems like everyone in the payment space has an AI risk model to offer.

Be skeptical! Simply pointing your transaction flow at AI can result in a combination of great success, followed by an unexpected catastrophic loss.

Sadly, we’ll get a call…

More

KYC Verification

What was typically a human-intensive process is made more efficient by the increasing power of AI open search and other capabilities.

We offer bolt-on AI-enabled components as an alternative to end-to-end AI-enabled KYC solutions on the market…

More

Automated Reconciliation

You already have an established reconciliation process for your transaction flows. The collection of reconciliation-related bolt-on components we deliver are focused on helping you efficiently find the root cause of outlier records that aren’t…

More

Merchant Onboarding

If you contend with the onerous hassle of onboarding merchants at scale, we can help.

If your process is homegrown, our merchant onboarding bolt-on components may be of interest.

To be clear, there are many well-established end-to-end merchant…

More

Real-Time Decisioning

We operate a complete practice area wrapped around real-time decisioning components.

In the high-volume payment space real time really is the only way. Real time is what gives you the edge.

Designing and making these systems effective for you and…

More

Network Risk Analysis

When payment volumes are significant and your payment processing network gets to a certain size, it becomes nearly impossible, for a human being to spot irregular activity.

Our bolt-on risk analysis components analyze individual data elements that…

More

Higher Approval Rates

Sure. Everyone wants a higher approval rate. It’s simple enough. Our approach involves the analysis of your entire payment network, to predict the optimal path a transaction should take to result in the highest approval rate.

Typically, at…

More

Intelligent Automation

Business process automation has been around for decades. You could say, a lot of it was intelligent and sophisticated.

Behind the curtain, though, intelligent automation systems of years past, relied on multi-layered complex rules-based systems…

More

Predictive Analytics

Analytics as a discipline has been with us for decades. Predictive analytics, evolved from it over the the past twenty years. Established systems, methods, and processes are in place.

AI-enhanced predictive analytics build on this foundation. It…

More

Smart Recommendations

Your business is littered with places and processes where every day the human being—your staff member, completes a work process, action, or step, and must decide what their next action should be.

AI-enabled smart recommendation components step in…

More

Knowledge Retrieval

As your business grows in terms of scale and over time, its collective knowledge grows, gained through experience, interaction, and documents, wikis, contracts, emails, all of it, and grows in value.

And yet, because of where it’s stored, as the…

More

Semantic Search

Wherever your business provides for your staff or customers to search for anything, be it product information, knowledge wikis, databases, AI-enabled semantic search dramatically improves the usability and value of those resources.

Semantic search…

More

Computer Vision

The clunky OCR of days past is no more. Today’s AI systems are exceptionally good at reading and interpreting documents or any types of images without requiring the preconfigured templates and rules, generally referred to as AI computer vision.

This…

More

Speech & Voice AI

Current AI-enabled speech and voice components deliver performance that’s on par with a human agent.

This starts with AI’s ability to understand what a human is saying. And, its ability to respond in a manner that sounds like a natural human, being…

More

Content Generation

Often in business processes, we encounter repetitive sequences of process steps where information in the current step, naturally flows into the next step, wherein a document of some sort needs to be produced.

Bolt-on AI content generation leverages…

More

Components

AI Agent Bolt-On Components

17 capabilities

Fraud Protection

We approach fraud protection from multiple angles. On the bolt-on payment optimization components, we offer a collection of solutions that monitor and identify indicators of potential fraud and augment your payment flow to reduce them on a rolling…

More

Real-Time Risk Scoring

We operate with the fundamental premise that proper risk management is a real-time game.

And so. it stands to reason, that real-time risk scoring is a core pillar of payments optimization.

This means risk profiles developed and continuously evolved…

More

Velocity Checks

We offer a comprehensive toolkit of velocity management components which we tailor to your unique payment landscape.

We cover the full breadth of the traditional, albeit simpler, velocity mechanisms, to sophisticated components that you need, in…

More

Geolocation Risk

Our semi-custom geolocation risk components bolt-on to your existing payments systems.

At a high level, we go beyond just basic geo-based risk. Our components monitor more precise user location and combine that with data from third-party providers…

More

Risk Rules Engine

If you’re reading this, you’re processing significant payment volume. Regardless of where you sit in the payments chain, its inevitable that you have some degree of risk rules worked into your payment processing, as it stands today.

Our solutions…

More

3-D Secure Authentication

Perhaps the most critical point in your overall payment flow and your risk management strategy is the smart application of EMV 3DSecure.

Our approach to building our smart 3DS is built on years of experience, experimenting and tuning fine-grained…

More

Real-Time Decisioning

We operate a complete practice area wrapped around real-time decisioning components.

In the high-volume payment space real time really is the only way. Real time is what gives you the edge.

Designing and making these systems effective for you and…

More

Network Risk Analysis

When payment volumes are significant and your payment processing network gets to a certain size, it becomes nearly impossible, for a human being to spot irregular activity.

Our bolt-on risk analysis components analyze individual data elements that…

More

Smart Decline Retry

We offer a full basket of smart decline retry components that augment or improve your recurring billing process.

These components are quite sophisticated and have the added benefit of internally handling their optimization decisioning.

The benefits…

More

Intelligent Automation

Business process automation has been around for decades. You could say, a lot of it was intelligent and sophisticated.

Behind the curtain, though, intelligent automation systems of years past, relied on multi-layered complex rules-based systems…

More

Autopilot Mode

Most businesses have certain processes, reports, and information-related processes that happen on a given cadence. Think weekly reports, log reviews, you name it.

An autopilot AI component is built out to execute a predefined set of tasks or…

More

Smart Recommendations

Your business is littered with places and processes where every day the human being—your staff member, completes a work process, action, or step, and must decide what their next action should be.

AI-enabled smart recommendation components step in…

More

Semantic Search

Wherever your business provides for your staff or customers to search for anything, be it product information, knowledge wikis, databases, AI-enabled semantic search dramatically improves the usability and value of those resources.

Semantic search…

More

Computer Vision

The clunky OCR of days past is no more. Today’s AI systems are exceptionally good at reading and interpreting documents or any types of images without requiring the preconfigured templates and rules, generally referred to as AI computer vision.

This…

More

Speech & Voice AI

Current AI-enabled speech and voice components deliver performance that’s on par with a human agent.

This starts with AI’s ability to understand what a human is saying. And, its ability to respond in a manner that sounds like a natural human, being…

More

Content Generation

Often in business processes, we encounter repetitive sequences of process steps where information in the current step, naturally flows into the next step, wherein a document of some sort needs to be produced.

Bolt-on AI content generation leverages…

More

Automated Reconciliation

You already have an established reconciliation process for your transaction flows. The collection of reconciliation-related bolt-on components we deliver are focused on helping you efficiently find the root cause of outlier records that aren’t…

More

Because Insights Without Action Are Useless

Risk management is a real-time game.

Analysis tells you where the value is. Components put it in your pocket. We do both, in-house, and hand them over working.

26Years 46Capabilities 100%In-house build 1Point of accountability

Let’s Connect

Sure it’s a rabbit hole. We’ve been down it since 1999.

It’s your business, your legacy. Go GrayWire. Call today.

Talk to our team

GrayWire

More in your pocket.